Salary: £27,000 plus 30% commission on the base salary Location: London
Type: Full
Time Postal/Zip Code: SW19
Telephone Customer Services Account Manager needed for leading global media company.
You will have a proven track record in building client relationships over the phone
and take mainly inbound calls, processing subscription renewals and also overcoming
objections when clients decide not to renew their subscription.
Working as part of a team of 2, this is a great opportunity to build ongoing client
relationships, helping set up online seminars and advising clients on how they can
access specialist information.
You will have 2 years minimum proven Telephone based Customer Service experience and
An Account Management background. Ideally you will come from an Information Services
background and have an excellent phone manner. You will be self motivated and proactive,
professional and confident.
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