Tenancy Sustainment Officer

Tenancy Sustainment Officer

Salary: £25,005 - £29,418 pa + flexible benefits allowance equivalent to 1% of salary  Location:  Bromley

Type: Full Time  Postal/Zip Code:144

Full time – 36 hours per week

18-month fixed-term contract

Ref: GCR1493

Working with people that need a bit of extra help to manage, you’ll assist them to achieve their goals and improve their lives.

The role

You’ll provide a low-level floating support service to vulnerable people in our homes. This includes carrying out the assessment of needs and risks, and the implementation of individual action plans. You will also liaise closely with other teams and agencies to assist in areas such as accessing training and employment, debt counselling, and welfare benefits. There’s a strong customer focus to the role and you’ll encourage residents to get involved in decision-making.

The requirements

This role would suit someone who understands the needs of vulnerable people and who can work closely with outside agencies to deliver support. Experience of working in social housing is welcome, but not essential.

Your experience of working with people from a vulnerable group will include dealing with complex issues and finding pragmatic solutions.

Excellent organisational and communication skills are essential, as is the ability to work as part of a team.

You will need the flexibility to work some evenings, along with a full driving licence and access to a vehicle.

About Affinity Sutton

One of the largest independent providers of affordable housing in England, Affinity Sutton manages over 57,000 properties in more than 120 local authorities. We're passionate about delivering expert services, and if you share our ambitions, we'll support you throughout your career with us.

To apply for this role, please visit the careers section of our website www.affinitysutton.com quoting reference GCR1493

Closing date: 15 October 2013.

Interview date: 25 October 2013.

Employer: AFFINITY SUTTON Posted: 01 October 2013 Ref: GCR1493 Location: Bromley Industry: General , Housing - Tenant liaison Function: Customer service Level: Experienced (non manager) Contract: Contract Hours: Full Time Salary: £25,005 - £29,418 pa + flexible benefits allowance equivalent to 1% of salary