Trainee Welfare Housing Officer

Trainee Welfare Housing Officer


Salary:  Pay Grade J and K - circa £12,145 pa  Location: Wiltshire
Type: Full Time  Postal/Zip Code:  BH6
Swindon Borough Council
Trainee Welfare Housing Officer  
Pay Grade J and K - circa £12,145 pa
Year 1 starting salary (£12,145) progressing to year 2 starting salary (£14,241)
2 year fixed-term contract (September 2015)
2 posts available
Ref: 1333

Do you possess the following skills?

Pro-active
Innovative
Determined
Enthusiastic
Reliable
Willingness to learn and study
Excellent Customer Service ethos
Team Player


This is a great opportunity if you’re looking to pursue a career in housing. We’ll support you in working towards achieving a Chartered Institute of Housing professional qualification, whilst providing you with housing related work experience.

We will provide a structured training programme and the successful candidate will undertake work supporting the housing management team and tenants through the welfare reforms.  

You will be responsible for visiting tenants in their homes and helping tenants with the challenges that the welfare reform changes may present to them. You will be committed to high standards of customer service, a good team player and flexible in your approach to work.

You will be IT literate in Windows based systems, and able to produce letters, write reports and design forms. Using this knowledge, you will carry out multiple assessments, and work to deadlines in a busy environment.

Ideally, you will be educated to degree standard but it is essential that you hold 2 A-levels and 2 GCSE’s (or equivalent) in Maths and English Language grade C or above.

An ability to travel throughout the Borough and an enhanced DBS check is required.

Closing date: 6 June 2013

"This organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment"

Application forms and further details are available from our website http://www.swindon.gov.uk/jo/Pages/jo.aspx or alternatively contact jobs@swindon on Click to View Contact Details or e-mail Click to View Contact Details 
Minicom for deaf users Click to View Contact Details .